Do you take returns? We do not take any returns on Sale items. All other items will be exchanged only. We will do our best to work with you and if you have any questions regarding sizing, please contact us.
How long will it take to receive my order? TOP
We make every effort to ship your product within 3-5 days of order. If you are within the state of Texas, you will most likely receive your order in 2-3 days. If you are ordering one of our hand-crafted aprons, please allow 10-15 days for construction and delivery. We normally ship Priority Mail USPS which allows you to receive your item within 2-3 days. If you need expedited shipping, please contact us for shipping costs.
What is your return policy? TOP
We guarantee all jewelry products up to one year under normal wear and tear. If you have a problem with any jewelry item, please email us for a return order number. You will be responsible for all return shipping costs. You should contact us for a return authorization number prior to sending any returns to us. NO returns on Sales items please. Any returns should be returned in the original package with tags, unwashed and in wearable condition.
Unfortunately, due to Health and Safety Guidelines, we are unable to accept returns on our Flip Flops. Please order carefully and drop us a line if you have any questions. We work very hard to please our customers but there are no returns on custom work so please order carefully.
If you have questions about any of our products, please drop us an email or give us a call and we will do everything we can to work with you.
How are your shirts sized? TOP
Most of our shirts should be ordered in your regular size. Some of the Katydid shirts run a bit small as they are a fitted shirt, so order accordingly. The baby doll shirts should be ordered in your normal size except in our Plus sizes. Our vendor recently re-sized the 3X to a 2X and a 2X to a 1X. We have inserted chest measurements in most of the sizing to assist you in ordering. If you don't see them, please drop us a line and we'll be happy to send you the information needed.
What if I ordered the wrong size? TOP
If your item is not the correct size, please contact us for return information. We'll be happy to exchange it if we can. You will be responsible for return postage.
When will my credit card be charged? TOP
Your credit card information is safely processed via MALS. MALS is a secure network and we have never had an issue with theft. We run your credit cards once the order is filled and ready to be packaged and mailed. Our credit card processor does not store any credit card numbers.
